| ABOUT OUR PRODUCTS:
What products do you sell? |
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We offer well know food products from 3
different nations, We are continuously adding new items and
nations to our online store. Please feel free to send us
an e-mail for any products you will like to see us add in the
future. |
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| What
if I can't find what I am looking for? |
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You can always use the search
bottom in any page to look for a product you can not find. If
the product is not offer, Please contact us for any product you
will like to have and EthnicFoods will do all what is possible
to satisfy your inquiry. EthnicFood will love to ear from you.
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| What
is EthnicFoods product guarantee? |
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| If you are not completely satisfied with the quality
of the product or if there is a problem with your order, simply
contact us within 30 days of your delivery and we will replace
or refund your money. When you order from EthnicFoodsbyAngel.com
your satisfaction is always guarantee....so you can order with
complete confidence. |
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About ordering? |
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To begin shopping from EthnicFoods,
click on one of the category buttons an the left. You can
select the product you like to order and click on the cart
button. Once you have finished shopping simply check the
checkout button. You will Have an opportunity to see your order,
total and shipping charges prior entering your credit card
information, You also can also send us your order by e-mail, we
also will be send you a confirmation number by e-mail. |
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| What
about backorders? |
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| We will not backorder any items. However, if we do
not have a item in stock we will remove that item from your
order and you don't will be charged for it. When the Item
becomes available we will notify you via e-mail. |
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| What
form of payment do you accept? |
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EthnicFoods accept all mayor credit
cards (Visa, Master Card, American Express and Discover). We
have a minimum order of $15.00 US Dollars. |
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What
about sales tax?
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| Sales Tax only applies to residents of
Tennessee. Residents from other states will not be
charged any sales tax. |
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What shipping company do you use? |
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EthnicFoodsbyAngel.com uses de
services of United Parcel Service (UPS). we offer our
customers four methods of shipping; Next Day Air, 2nd
Day Air, 3 Day Select and Ground. |
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How much does shipping cost? |
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All shipping cost are
calculated by UPS based on the order shipping weigth,
shipping destination and the selected shipping method. |
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When can I expect my order to
arrive? |
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That depends on the selected
shipping method. (Ground, Next Day Air etc.). |
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| As
defined by UPS. |
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Next Day Air: guarantees next-business-day
delivery to every address in all 50 states and Puerto
Rico. |
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2nd Day Air: guarantees on-time delivery to every
address throughout the US (excluding intra Alaska
shipments) and Puerto Rico. This service is an
economical alternative for time-sensitive shipments that
don't require overnight or morning service and provides
substantial savings compared to the rates for overnight
air service. |
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3 Day Select: the ideal mix of economy and
guaranteed on-time delivery, 3 Day Select guarantees. |
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Ground: provides prompt, dependable,
low-cost ground delivery for all your routine shipments.
for customers within the the 48 contiguous states. |
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How can I track my shipment?
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| Once we have shipped your order you
will receive an e-mail with a UPS tracking
number. Simply click on the UPS Tracking number
and you will be informed of your shipments
whereabouts. |
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| ABOUT
RETURNS & EXCHANGES |
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| At EthnicFoods, your satisfaction is
guarantee. It is easy to return an item for an
exchange or credit. Assist us by indicating the
reason of your return on the back of your
packing slip. Please repack your order, enclose
your packing slip, insure the package (not
required although recommended) and mail it to: |
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| EthnicFoodsbyAngel.com |
| 938 Horse Mtn Rd. |
| Shelbyville, TN 37160 |
| Att. Returns Dep. |
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| Thank you so
much for visiting us, you are always
welcome. |
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